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Privacy Policy


Last Updated: June 26th, 2017

Hotlets (hereinafter referred to as “Hotlets”, “we”, “us” or “our”) operates a platform that helps not only renters/tenants, but also landlords, property managers, real estate agents. Hotlets connects renters/tenants with parties that offer un/furnished accommodation.

We take security seriously at Hotlets.com.  We do not sell your information. 


This Privacy Policy is intended to inform you about how we treat Personal Information that we process about you. If you do not agree to any part of this Privacy Policy, then you should deactivate your Hotlets.com account. 

We share information securely with trusted third parties only when needed.

When you use Hotlets’ services, all the information you send and receive is transmitted securely over HTTPS.


Where the definition of a term does not appear in this Privacy Policy (such as “Listing”, “Accommodation”, “Content,” “Services” etc.), it shall be given its definition as outlined in our Terms of Use.

Third Parties” means companies or persons not related by common ownership or control (i.e. non-affiliates) or other unrelated individuals. Third Parties can be financial and non-financial companies, or persons other than you and Hotlets.

Personal Information” means information (which may include sensitive information) relating to a living individual who is or can be identified either from that information or from that information in conjunction with other information that is in, or is likely to come into, the possession of the Data Controller.

To protect your privacy, we limit the amount of sensitive data we store on our servers. 

If you have any questions or concerns about safety or security, please contact us at help@hotlets.com



Information that you give us

-Contact Information

-Log Data

-Cookies and other Tracking Technologies

-Third-Party social plugins

We receive, store and process information that you make available to us when accessing or using our Platform and Services. 

Hotlets may place our cookies on your device via the Platform. Accordingly, our Privacy Policy will apply to our treatment of the information we obtain via our cookies.

We use, store and process information about you for the following general purposes: 

-to enable you to access and use the Platform, communicate and transact with other Users; to manage, protect, improve and optimize the Platform, our users’ experience.

-to support a trusted and safe environment on the Platform and Services. 

-to communicate with you via support and administrative messages, reminders, notices, updates, security alerts, and information requested by you.

-to send you marketing, advertising, and promotional messages and other information that may be of interest to you.

-to administer programs, rewards, surveys, sweepstakes, contests, or other promotional activities or events. 

-to comply with our legal obligations, resolve any disputes that we may have with any of our users, and enforce our agreements with  Third Parties.

How Hotlets Uses and Processes User Communications

We may, either directly or through Third-Parties engage to provide services to us, review, scan, or analyze your communications with other users exchanged via the Platform. By using the Platform, you consent that Hotlets, in its sole discretion, may, either directly or through Third-Parties engage to provide services to us, review, scan, analyze, and store your communications, whether done manually or through automated means.


When you request an Accommodation, your full name, and other Personal Information you agree to pass through to the Landlord(s) will become visible to the Landlord(s) of any Listings you requested.

Hotlets may provide your Personal Information to its Affiliates, and their employees, to use and process your Personal Information in the same way and to the same extent that we are permitted to under this Privacy Policy. 

You acknowledge, consent and agree that Hotlets may access, preserve and disclose your account information and Collective Content if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary (a) to respond to claims asserted against Hotlets; (b) to comply with legal process (for example, subpoenas and warrants), including legal process associated with national security and law enforcement; (c) to enforce and administer our agreements with users, such as the Terms of Use this Privacy Policy; (d) for fraud prevention, risk assessment, investigation, customer support, product development and de-bugging purposes; or (e) to protect the rights, property or personal safety of Hotlets, its users or members of the public.


We are continuously implementing and updating administrative, technical, and physical security measures to help protect your Personal Information against unauthorized access, destruction or alteration. However, no method of transmission over the Internet, and no method of storing electronic information, can be 100% secure. So, we cannot guarantee the security of your transmissions to us and of your Personal Information that we store.


The Platform will contain links to other websites not owned or controlled by Hotlets. Hotlets does not have any control over Third-Party websites.


Referral service and requesting references

The Platform provides a referral service that allows you to invite your friends and contacts to use the Platform. 

We may integrate the Platform with third party sites such as Facebook, so that you can send invitation messages or requests for references via the third party site itself. These messages will be sent by the third party site, and Hotlets does not collect or retain the contact information that is used to send them.

With respect to referrals, we will store the email addresses of your invitees to track if your friend joins Hotlets in response to your referral.


We may change how we collect and then use Personal Information at any time and without prior notice, at our sole discretion. We may change this Privacy Policy at any time. If we make material changes to the Privacy Policy, we will notify you changing the “Last Updated” date at the top of this Privacy Policy. 

It’s important that you review the changed Privacy Policy. If you do not wish to agree to the changed Privacy Policy, then we will not be able to continue providing the Platform and Services to you, and your only option will be to stop accessing the Platform and Services and deactivate your Hotlets Account. 


Responsible Disclosure

We appreciate your help in notifying us of vulnerabilities in a responsible manner. If you are a security researcher and have found a potential security vulnerability in our systems, please send details to help@hotlets.com

When you use Hotlets’ services, all the information you send and receive is transmitted securely over HTTPS.


Your opinion matters to us! If you’d like to provide feedback to us about this Privacy Policy, please email us at help@hotlets.com.